CONNECT PS LEAP 2026 participation will mark the third consecutive year that CONNECT Professional Services (CONNECT PS) takes part in LEAP, with the company set to participate in the fifth edition of the event at the Cisco booth.
LEAP 2026 will run from August 31 to September 3, 2026. During the event, CONNECT PS will showcase its latest Future-Proofed Workplaces solutions, designed to help organizations build smarter, more agile and more secure work environments as the ICT sector continues to evolve rapidly.
The company’s participation in CONNECT PS LEAP 2026 reflects its broader strategy to strengthen its presence across regional and Gulf markets while highlighting its expertise in communications, digital collaboration and customer experience solutions, alongside artificial intelligence and cloud-based technologies.
CONNECT PS will use its presence at LEAP 2026 to highlight its approach to the modern workplace and the technologies that support organizations as they move toward increasingly digital and hybrid working models.
Future-Proofed Workplaces at the Center of CONNECT PS LEAP 2026
A central focus of CONNECT PS LEAP 2026 will be the company’s Future-Proofed Workplaces concept.
The concept focuses on redefining the modern workplace by bringing communications, collaboration, artificial intelligence and security technologies together within a single, unified ecosystem.
According to the company’s approach, integrating these technologies enables organizations to enhance productivity while improving both employee and customer experience, with flexibility and security remaining key elements of the workplace environment.
The Future-Proofed Workplaces concept reflects CONNECT PS’s focus on integrated technology solutions rather than isolated tools. The company aims to support organizations in creating work environments that can respond to changing business and technology requirements.
Through CONNECT PS LEAP 2026, the company will present this approach alongside its broader portfolio of communications, collaboration, customer experience and artificial intelligence solutions.
CONNECT PS and Cisco Collaboration
CONNECT PS’s participation in LEAP 2026 will take place at the Cisco booth, highlighting the company’s collaboration with Cisco in delivering integrated solutions for enterprises and organizations.
The collaboration focuses on enabling organizations to keep pace with the transition toward hybrid and digital work models while taking advantage of the growing capabilities of artificial intelligence to transform business environments.
At LEAP 2026, this collaboration will provide the setting for CONNECT PS to present its approach to modern workplace environments and demonstrate the role of integrated technologies in supporting enterprise requirements.
The company’s presence at Cisco’s booth also reflects its participation in Cisco’s regional events, where CONNECT PS has joined Cisco partners in initiatives centered on digital collaboration, customer experience, artificial intelligence and next-generation workplace environments.
Focus on Modern Contact Centers
A key element of CONNECT PS LEAP 2026 will be the company’s focus on modern contact centers.
According to CONNECT PS, contact centers are increasingly dependent on digital technologies, cloud services and integrated applications to deliver enhanced customer experiences.
As the volume of calls, data and services handled by contact centers continues to grow, organizations need platforms capable of monitoring the different components of their technology environments and identifying potential issues before they significantly affect customers.
This focus will form an important part of CONNECT PS’s participation at LEAP 2026, with the company highlighting the importance of monitoring, data analysis and the ability to understand events across the contact center environment.
The company will particularly highlight Cisco Splunk Observability as part of its participation at the event.
Cisco Splunk Observability Experience
The CONNECT PS LEAP 2026 participation will feature a Cisco Splunk Observability experience focused on modern contact centers.
Ahmed Tolba, Managing Director of CONNECT PS’s Saudi Arabia operations, said that participation in LEAP 2026 represents an important opportunity to engage with customers and partners while showcasing the latest technological trends shaping the future of workplace environments.
Tolba explained that CONNECT PS does not view digital transformation simply as the addition of new tools or technologies to the workplace. Instead, he described it as a comprehensive transformation in the way organizations operate, manage their processes, and communicate with employees and customers.
He said that CONNECT PS is placing particular emphasis during its participation on modern contact centers, which increasingly rely on digital technologies, cloud services and integrated applications to provide enhanced customer experiences.
“As the volume of calls, data, and services handled by contact centers continues to grow, it has become essential to have a platform capable of monitoring all components of the technology environment and identifying potential issues before they significantly affect customers,” Tolba said.
He added that Cisco Splunk Observability provides advanced capabilities for performance monitoring, data analytics and correlating different events across the contact center environment.
“This is precisely what we will focus on and explore through our participation at LEAP this year. It is being showcased for the first time through our collaboration with our partners at Cisco,” Tolba said.
The Cisco Splunk Observability experience therefore represents a key part of CONNECT PS LEAP 2026, particularly in relation to the company’s focus on modern contact centers and the technology environments supporting customer experience.
Artificial Intelligence and the Future of Workplaces
Artificial intelligence will also remain an important area of focus during CONNECT PS LEAP 2026.
Tolba emphasized that the next phase would bring greater focus on artificial intelligence, employee experience, customer experience and automation, describing these areas as key drivers reshaping the workplace.
The company’s participation reflects this focus through its presentation of solutions that combine communications, collaboration, artificial intelligence, security and customer experience technologies.
According to Tolba, organizations are no longer looking merely for standalone technology solutions. Instead, they are increasingly looking for integrated platforms capable of delivering measurable outcomes and supporting broader business objectives.
This approach is reflected in CONNECT PS’s Future-Proofed Workplaces concept and its focus on integrated workplace environments.
CONNECT PS Solutions at LEAP 2026
Throughout CONNECT PS LEAP 2026, CONNECT Professional Services will showcase a range of solutions aimed at transforming workplace environments.
The solutions presented during the event will span enterprise communications and collaboration, contact center and customer experience solutions, as well as artificial intelligence applications designed to support employees and enhance operational efficiency.
The company’s participation will therefore bring together several areas of its technology focus within its Future-Proofed Workplaces approach.
Enterprise communications and collaboration will form part of the solutions showcased at the event, alongside technologies supporting contact centers and customer experience.
Artificial intelligence applications will also be presented as part of the company’s focus on supporting employees and improving operational efficiency.
Together, these areas represent the broader technology environment that CONNECT PS aims to address through its integrated approach to modern workplaces.
Strengthening Regional and Gulf Market Presence
The CONNECT PS LEAP 2026 participation also comes as part of the company’s broader strategy to strengthen its presence across regional and Gulf markets.
LEAP 2026 provides CONNECT PS with an opportunity to highlight its expertise in communications, digital collaboration and customer experience solutions, while also presenting its work across artificial intelligence and cloud-based technologies.
The company’s participation at Cisco’s booth further supports its focus on integrated solutions for enterprises and organizations navigating the transition toward hybrid and digital work models.
CONNECT PS’s presence also extends across Cisco’s regional events, where the company has joined Cisco partners in initiatives focused on digital collaboration, customer experience, artificial intelligence and next-generation workplace environments.
Through these activities, CONNECT PS continues to position its participation around conversations concerning the development of workplace environments and the role of integrated technologies in supporting organizations.
Looking Ahead Through LEAP 2026
Through CONNECT PS LEAP 2026, CONNECT Professional Services aims to deepen its conversations with enterprises and decision-makers about the future of workplace environments.
The company will use its participation to underscore the importance of moving beyond simply acquiring technology and toward effectively leveraging technology to deliver tangible business outcomes.
The focus on Future-Proofed Workplaces, modern contact centers, Cisco Splunk Observability, artificial intelligence, employee experience, customer experience and automation reflects the areas highlighted by CONNECT PS as central to the next phase of workplace transformation.
As LEAP 2026 brings the technology community together to shape what comes next, CONNECT PS will participate alongside Cisco, its partners and organizations involved in the next chapter of digital transformation.
The company’s participation will mark its third consecutive year at LEAP and will provide an opportunity to showcase its latest solutions while continuing its focus on integrated workplace environments, customer experience and the technologies shaping modern business operations.
